Last updated: December 6, 2025

Who we are: Golden Line Rendering Pty Ltd, ABN 38 684 807 190, of Unit 11, 250 Wickham Road, Highett 3190 Victoria (referred to as “we”, “us” or “our”).
Website: elfdecor.com.au

We value your privacy. This policy explains how we collect, use, disclose and protect your personal information when you use our website, including when you submit our contact form.

1. What personal information we collect

We may collect:

Identity & contact details: name, email, phone number, organisation, job title.
Communications: the content of your enquiry and our correspondence with you.
Technical data: IP address, device, browser type/version, pages viewed, time on site, cookies and similar technologies.
Usage data: how you interact with our website, links you click, referral source.
Marketing preferences: your choices about receiving updates from us.

We only collect sensitive information (if any) with your consent or where required/authorised by law.

2. How we collect personal information

Directly from you when you complete the contact form, email or call us, or otherwise interact with us.
Automatically through cookies and similar technologies when you browse our site.
From third parties (e.g., website hosting, analytics or security providers) where permitted by law.

3. Why we collect and use your information

We collect and use your information to:

Respond to and manage your enquiries and provide our services.
Operate, secure, maintain and improve our website and user experience.
Conduct troubleshooting, analytics, reporting and performance monitoring.
Send you updates or marketing communications where you have opted in (you can opt out at any time).
Comply with legal obligations, resolve disputes and enforce agreements.

If you do not provide requested information, we may be unable to respond to your enquiry or provide certain services.

4. Cookies and analytics

We use cookies and similar technologies to operate our site, measure performance and understand usage. You can control cookies via your browser settings; however, blocking some cookies may affect site functionality.
If we use analytics tools (e.g., Google Analytics), these may collect pseudonymous data about your use of the site.

5. Legal basis (GDPR/EU/UK visitors)

While our services are primarily for Australia, if you are in the EU/UK we process your personal data on the following bases:

Contract/steps prior to contract (Article 6(1)(b)) – responding to your enquiry.
Legitimate interests (Article 6(1)(f)) – website operation, security, analytics and improvements.
Consent (Article 6(1)(a)) – where required for marketing or non-essential cookies.
You can withdraw consent at any time (this does not affect processing already performed).

6. Disclosure of your information

We may disclose personal information to:

Service providers who help us operate our website and business (e.g., hosting, cloud storage, email, form handling, analytics, cyber-security and professional advisers).
Authorities or third parties where required by law, to prevent or investigate suspected unlawful activity, or to establish, exercise or defend legal claims.
Business transfers in connection with a merger, acquisition or restructuring.

We require service providers to handle personal information securely and only for authorised purposes.

7. Overseas disclosure

Our service providers or data storage may be located outside Australia (e.g., [list likely countries if known, such as the United States, the EU, Singapore]). Where practicable, we take reasonable steps to ensure recipients handle your information in a manner consistent with the Australian Privacy Principles.

8. Data security

We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure, including administrative, technical and physical safeguards appropriate to the sensitivity of the information. No method of transmission or storage is completely secure.

9. Data retention

We keep personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with our legal obligations, resolve disputes and enforce agreements. When no longer required, we take reasonable steps to de-identify or securely destroy it.

10. Your rights

You may:

Access the personal information we hold about you.
Request corrections if your information is inaccurate, out-of-date, incomplete, irrelevant or misleading.
Opt out of marketing communications at any time by using the unsubscribe link or contacting us.

To exercise your rights, please contact us (see How to contact us).

EU/UK visitors (additional rights)

Subject to limitations, you may also have rights to erasure, restriction, portability and objection. You may lodge a complaint with your local supervisory authority.

11. Third-party websites

Our website may link to other sites. We are not responsible for the privacy practices of third parties. We encourage you to read their privacy policies.

12. Children

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

13. Changes to this policy

We may update this policy from time to time. The updated version will be posted on our website with a new “Last updated” date.

14. How to contact us

Privacy Contact: Viktor Bezkorovaynyy
Email: privacy@elfdecor.com.au
Phone: +61373020578
Postal address: Unit 11, 250 Wickham Road, Highett 3190 VIC

15. Complaints

If you have a privacy concern, please contact us using the details above. We will respond within a reasonable time. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.

Privacy Policy and Personal Data Protection